You may wish to use a different carrier for shipments bound for a residential address in Russia.ĭHL will deliver shipments to commercial addresses without issue.Įrror: The requested Special Service Codes AA is not available. This is because Russian customs authorities examine all dutiable shipments with extreme scrutiny and there is no guarantee the package will be sent to its destination after inspection. This is because shipments go to different DHL eCommerce stations to be sorted by destination.ĭHL eCommerce does not support printing store logos on labels.Īll DHL eCommerce shipments must be closed out, manifested, and printed through ShipStation using our End of Day forms process.ĭHL is likely to return shipments sent to residential addresses in Russia back to the sender. Labels can and will appear differently when they ship to different destinations. See Close and Print Shipments for instructions on how to print EOD forms in ShipStation.ĭHL eCommerce Domestic will not display rates in ShipStation unless the Rating API is activated for your DHL account.ĭHL eCommerce supports 1 label message only. Use the DHL tracking number to track your package with USPS and through the DHL eCommerce site.Īn End-of-Day Driver Summary Manifest is REQUIRED for both Domestic & International ShipmentsĭHL eCommerce requires a printed EOD form for their drivers to collect at pickup. USPS tracking number associated with a DHL-created label (International Shipments)ĭHL eCommerce uses the USPS for the US domestic part of the journey and the local postal service in the destination country to make the final delivery. Please contact your account representative if you are unsure your account is enabled for shipping dangerous goods.ĭHL eCommerce allows you to select the following ancillary endorsements on a per-shipment basis under Other Shipping Options in the Order Details popup: Forward Service Requested, Change Service Requested, Return Service Requested. Your DHL eCommerce account must be enabled by DHL to ship Dangerous Goods.
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